Clinical Pilates

Terms & Conditions

Please keep in mind.

• We have a 3-hour cancellation policy in place for all classes. If you’re unable to attend a class you’ve booked, please make sure to log in to your Mindbody account and cancel your spot at least 3 hours before the class starts.

  Cancellations made within 3 hours of the class will result in either the loss of the session or a $15 late cancellation fee. No-shows will also incur the same fee. We often have waitlists for classes and your early cancellation gives someone else the chance to join - so thank you for helping us make space for others!

  We completely understand that life happens - whether it's illness or needing to care for a loved one. If something unexpected comes up, please don’t hesitate to contact us directly on 0408 385 340 or via email at enquiries@fleurwellbeing.com.

  Thank you for your understanding and continued support—we truly appreciate it!

• All classes are 45-50 mins long.

• Our GROUP CLASSES INCLUDE: Mat Pilates SCULPT + HIIT + FLOW, Barre HIIT + SCULPT, Stretch + Release, Prenatal Mat Pilates, Mums + Bubs classes , TRX (Anything but Reformer)

• Our REFORMER PILATES classes have a maximum capacity of 8 people per class and are therefore priced differently to our "group classes".

• Our casual visits, 5 and 10 visit passes have no expiry date.

• Classes, fees, instructors, terms and conditions are subject to change. We will always give you as much notice as possible.

• Please aim to arrive about 5 minutes before your scheduled class time. Each session starts with a crucial warm-up to prime your body for the workout ahead and most importantly, to minimise the risk of injury. For safety reasons, clients arriving more than 10 minutes late may not be admitted to the class.

• Help us to create a calm and relaxing environment by switching your mobile phone to silent for the duration of class.

• Please minimise talking during classes.

HEALTH + SAFETY IS IMPORTANT TO US

• Under no circumstances will clients be allowed to attend classes if they are unwell, experiencing a fever, respiratory or flu like symptoms. We take the health and safety of our staff and other members very seriously. 

• Please make use of the hand sanitiser upon entry and before exiting the studio. It is each client’s responsibility to thoroughly clean their mat, Reformer and equipment after each use, using the spray and wipes provided.

• Always inform your instructor and management if you are pre/post natal or if you have any injuries or pre-existing medical conditions.

• For pre/postnatal women, please check in with your doctor prior to commencing exercise.

• Client liability waiver form must be completed and agreed to prior to commencing class, on your first visit with us we will give you a short form to fill out on the Ipad which will ask for key details regarding injuries etc (This is separate to the information you provide when creating your Mindbody account).

• Please BYO sweat towel and water bottle to class.

• For hygiene reasons, please wear grip socks to all Barre classes, available for purchase at the studio for $18. Normal socks may be worn for mat Pilates and Stretch classes. Clean joggers for TRX.

Please click the link below to learn more about our cancellation policy and Waitlist system.